Our commitment to drivers

At WALLACE ROADSIDE, we pride ourselves on our unwavering commitment to keeping America’s trucks moving. We understand that downtime is costly, which is why we offer fast, dependable 24/7 roadside assistance for semi-trucks and commercial vehicles. Our promise is clear communication, honest work, and a professional response when you need it most, whether you're on the shoulder, at a rest area, or a job site in Bessemer, Alabama.

Frequently asked questions

Here are answers to some of the most common questions we receive. Our goal is to provide you with the information you need to feel confident and informed about our semi-truck roadside assistance services. If you don't see your question answered here, please don't hesitate to reach out to WALLACE ROADSIDE directly.

Do you service airbags?

While direct airbag system repair is typically specialized, we focus on getting your truck safely operational. We can assist with related roadside issues and help coordinate with specialized services if needed to get your truck back on the road or to a repair facility.

Do you service air lines?

Yes, absolutely. We provide roadside assistance for air line issues on semi-trucks and commercial vehicles, including diagnosing and repairing leaks or breaks to ensure your braking system and air-powered components are functioning correctly.

Do you do tire changes?

Yes, roadside tire repair and replacement are among our most frequent services. Whether it's a blown tire or another tire-related issue, our professionals are equipped to get your semi-truck or trailer rolling again quickly and safely.

What is your service area?

WALLACE ROADSIDE proudly serves Bessemer, Alabama, and the surrounding regions. If you're a semi-truck driver experiencing an issue in our service area, don't hesitate to call us for reliable roadside support.

What should I know immediately when I'm stuck?

When you call WALLACE ROADSIDE, rest assured that professional help is on the way. We aim for quick response times and clear communication. Be ready to provide your exact location and a brief description of your issue, and we'll handle the rest.

What useful advice can you give drivers with a problem on the road?

Your safety is our top priority. If you encounter a problem, please safely get your vehicle as far off the road as possible. Engage your hazard lights, and if it's safe to do so, set out warning triangles. Then, contact us right away.

Are there any common misunderstandings about payment?

We believe in transparent and honest service. We will discuss all payment options and provide a clear understanding of costs before any work begins. There are no hidden fees or surprises; just straightforward, reliable service.

What types of vehicles do you service?

We specialize in 24/7 roadside assistance for a wide range of vehicles, including semi-trucks, commercial vehicles, and various types of commercial equipment. Our expertise is focused on keeping heavy-duty transport moving.

Keeping america's trucks moving

This is where our journey begins. WALLACE ROADSIDE is committed to quality, quick response, and great service for every driver. Join us as we keep the wheels of commerce turning. We're glad you're here to be a part of our story.